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Trent24676830c9kx
Participant
May 31, 2022
Question

What is CoreSync doing?!?

  • May 31, 2022
  • 1 reply
  • 213 views

I know I'm not the first to post about this, but what is CoreSync actually doing? I have about 100GB in cloud that's synced to my computer, but it's literally been months since I touched any of that. CoreSync is still uploading though. I'm beginning to worry what it's uploading, and to where. Even when I pause sync, it's still going, whether I'm using the computer or not.

 

Is there a way to disable it without getting rid of my programs? I don't mean slow it down. I want to be rid of it. Can I get rid of the synced folder on this computer? I can't seem to find that option.

 

Are there any good posts, threads or articles about CoreSync? Somthing that could give me information about what it is and what it's doing?

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1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
May 31, 2022

Hi there,

 

We're sorry to hear about your difficulties. Would you mind telling us the version of the Creative Cloud Desktop Application you're using? which operating system are you using? Since when have you been seeing this issue? 

 

Also, could you please collect the logs from your device and share them with us. You may check this link to know how to collect log: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Regards,

Tarun

 

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