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thahem29133739r2o8
Participant
March 29, 2023
質問

What steps can I take to troubleshoot a recurring Adobe software issue on my computer?

  • March 29, 2023
  • 返信数 4.
  • 354 ビュー

I have been experiencing a recurring issue with the Adobe software on my computer. It crashes or freezes within a few minutes when I try to launch the program. This has been happening consistently for the past few days, and I cannot use any of the Adobe applications properly. I have tried restarting my computer and reinstalling the software, but the problem persists.

What steps can I take to troubleshoot this issue and get my Adobe software working properly again?

      このトピックへの返信は締め切られました。

      返信数 4

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      March 29, 2023

      When you ask a question you always need to provide some basic information
      -Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
      -https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
      -https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      March 29, 2023

      @thahem29133739r2o8 

       

      all your adobe apps are crashing and you have more than 2 or 3 installed?

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      March 29, 2023

      What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

      If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

      Ged_Traynor
      Community Expert
      Ged_TraynorCommunity Expert
      Community Expert
      March 29, 2023

      @thahem29133739r2o8 can let us know which Adobe application you're referring to so we can move the thread to the correct forum

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