Skip to main content
Known Participant
September 16, 2020
Question

When I install Creative Cloud I get the Search Mine malware

  • September 16, 2020
  • 2 replies
  • 288 views

When I install Creative Cloud app I get the Search Mine malware. This has happened mutiple time on my iMac requiring me to go through the process of removing the malware. This morning I removed Creative Cloud and downloaded a new install from Adobe.com. Immediately I have Search Mine malware installed.

 

Why is this happening?

 

Todd

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
September 16, 2020

This has nothing to do with Adobe.  This is a browser hijacking issue unrelated to Creative Cloud.  It sounds like your computer was infected long before now with a persistent malware.  

 

Nancy O'Shea— Product User & Community Expert
Peru Bob
Community Expert
Community Expert
September 16, 2020

Can you post the link to the site that you downloaded from?