Where do I go for help with Behance?

One of the projects on my Behance profile has been marked as SPAM without any violations and was marked so by any AI mod. And even after multiple mails and helpline tickets, My whole id with 17 projects have been made private and entire account suspended. Please Please help!

My link- <Removed by Moderator>

Também enfrentei uma situação semelhante no Behance PRO, plataforma da qual sou assinante há vários anos.

Sou designer de produto, especializado em modelagem paramétrica de aros automotivos em CAD, utilizando Onshape e KeyShot PRO. Meu portfólio reúne projetos desenvolvidos ao longo de meses, com documentação técnica, análises geométricas e renders de alta resolução. Tenho reconhecimentos em competições nacionais e internacionais de design e já fui contatado por recrutadores, por meio do próprio Behance, para uma oportunidade de designer de superfícies Classe A na Ford.

Recentemente, três dos meus projetos foram restringidos sob a classificação genérica de “spam”, sem identificação dos elementos que teriam motivado a decisão.

Um deles, KESTREL, exigiu quase dois meses de desenvolvimento e acumulava aproximadamente 770 visualizações e 71 apreciações antes da restrição.

Após mais de uma semana de recursos e contatos com o suporte, apenas CAELUM foi restaurado, sem qualquer explicação individualizada sobre o ocorrido. KESTREL permanece restringido.

Compartilho esta experiência para contribuir com o registro de casos semelhantes. Tenho capturas das notificações, documentação técnica dos projetos e registros dos atendimentos. Meu objetivo é compreender como publicações profissionais dessa natureza podem ser classificadas como spam e como prevenir novas ocorrências, já que nenhuma orientação específica me foi fornecida.

Hi there,

I’m experiencing a similar issue.

My Behance account has been deactivated completely, being reported for SPAM, after I've only updated my profile image. I have already contacted Behance / Adobe Support, but I didn't know what to say in the appeal because I don't know what I did wrong, so I thought it might've been the filters I added to my profile image. I've now read it might be because I reuploaded the image multiple times (trying to get the cropping right), but everyone is also saying I shouldn't resubmit an appeal with clarification because it gets confusing on Adobe Support's side.

Any clarification from Adobe staff or community experts would be greatly appreciated, as this is blocking access to my portfolio while I am actively applying to jobs and need my portfolio.

Thank you.

Hello,

I’m experiencing exactly the same issue.

My Behance account has been in this state for two weeks now. All of my projects were automatically set to Private and are completely blocked. When I try to change the visibility back to Public, I get the same errors as shown in the screenshots above.

I have already contacted Behance / Adobe Support and submitted an appeal, but I haven’t received any response so far.

What’s confusing is that when I check the profile of the original poster, it appears that the issue has been resolved, since the projects are now visible again.

Could you please let us know what the actual solution was in this case?
Was it resolved internally by Adobe after review, or was there a specific action required from the user?

Any clarification from Adobe staff or community experts would be greatly appreciated, as this situation is blocking access to my portfolio and professional work.

Thank you.