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Participant
November 26, 2018
Answered

Where has the archive gone?

  • November 26, 2018
  • 3 replies
  • 3668 views

A useful part of the Adobe Creative Cloud file sharing service for the company I work for was the ability to store items in the Archived folder.

However, this folder and by extension - our files - is gone. Where can I find the Adobe Creative Cloud Archive? 20 mins of Googling has no answers, we can't be the only ones to have noticed this! We used to have an archive function on the file sharing part of the cloud website:

can anyone help with this?

This topic has been closed for replies.
Correct answer David__B

Hi Katie,

We updated the web interface for Creative Cloud asset storage, along with the update we renamed the Archive folder to Deleted. I think this may have been to clear up confusion about the folders intended use. It functions the same, but is meant to be used as an online trash/recycle bin rather than archival storage area. Sorry for the confusion.

- Dave

3 replies

Participant
December 2, 2018

I had the same problem, thank you for answering

David__B
Adobe Employee
David__BCorrect answer
Adobe Employee
December 1, 2018

Hi Katie,

We updated the web interface for Creative Cloud asset storage, along with the update we renamed the Archive folder to Deleted. I think this may have been to clear up confusion about the folders intended use. It functions the same, but is meant to be used as an online trash/recycle bin rather than archival storage area. Sorry for the confusion.

- Dave

Participant
August 23, 2022

What happens if you went to undo the action because you accidently archived it, and then it fails to undo? It's not located in the deleted folder or the file folder now. Where would it go?

kglad
Community Expert
Community Expert
November 26, 2018