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DragonClaw0123
Known Participant
March 29, 2024
Question

Where have my files gone? URGENT

  • March 29, 2024
  • 1 reply
  • 339 views

I have been using Creative Cloud and using the sync option. So no matter my device, I can open up and work on my stuff and then sync it. 

 

But I am looking for some files today on work I need to get shipped out to a client today, and I can't find it on my PC or on my CC account. 

 

Where did my stuff go? I need it ASAP.

 

It just says the location is unavailable when I use my pinned folder link.

1 reply

DragonClaw0123
Known Participant
March 29, 2024

I know that CC no longer syncs files, but I thought they'd be downloadable from the cloud or something. 

 

https://assets.adobe.com/files doesn't work and has an Error 404.

kglad
Community Expert
Community Expert
March 29, 2024

all links work.

 

use a browser. there are several tabs and link to check:

 

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

DragonClaw0123
Known Participant
March 29, 2024

THAT LINK does not. That's the one where Adobe said my stuff would be. 

 

I already looked on my cloud account and it is not there