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Participant
Dec 18, 2021 10:57 AM UTC
Question

Where is the creative cloud, customhook and creative cloud helper program supposed to be located?

Can't find a clear place where these files are supposed to go.  I was trying to disable this by putting the file in my trash bin, and now I need to put it back where it goes to disable this BS. A lot of these adobe programs running in the background are causing major problems on a brand new macbook. Absolutely unneccessary simply to run photoshop and illustrator.

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3 replies

kglad
Community Expert
Community Expert
Dec 18, 2021 2:37 PM UTC

never delete executable files unless you are know what you're doing.  rename them first (i like to prepend a $ sign) to disable their execution.  after a few computer restarts and a week or two of computer usage, if there are no problems, you can usually delete them then.  but it's still a good idea to leave them in the trash for a long while so you can restore (and rename) them if needed.

 

so, if you didn't empty your trash folder, restore the deleted files from the trash folder.

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theSphinxAuthor
Participant
Dec 18, 2021 5:58 PM UTC

It's a mac. Ended up having to re-download then disable via the creative cloud interface.

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kglad
Community Expert
Community Expert
Dec 18, 2021 10:46 PM UTC

mac files can be restored, too: How to Recover Deleted Files on Mac. 100% Working in 2021 (cleverfiles.com)

 

ntl, glad you have it sorted.

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