Skip to main content
Participant
December 18, 2021
Question

Where is the creative cloud, customhook and creative cloud helper program supposed to be located?

  • December 18, 2021
  • 1 reply
  • 407 views

Can't find a clear place where these files are supposed to go.  I was trying to disable this by putting the file in my trash bin, and now I need to put it back where it goes to disable this BS. A lot of these adobe programs running in the background are causing major problems on a brand new macbook. Absolutely unneccessary simply to run photoshop and illustrator.

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
December 18, 2021

never delete executable files unless you are know what you're doing.  rename them first (i like to prepend a $ sign) to disable their execution.  after a few computer restarts and a week or two of computer usage, if there are no problems, you can usually delete them then.  but it's still a good idea to leave them in the trash for a long while so you can restore (and rename) them if needed.

 

so, if you didn't empty your trash folder, restore the deleted files from the trash folder.

theSphinxAuthor
Participant
December 18, 2021

It's a mac. Ended up having to re-download then disable via the creative cloud interface.

kglad
Community Expert
Community Expert
December 18, 2021

mac files can be restored, too: How to Recover Deleted Files on Mac. 100% Working in 2021 (cleverfiles.com)

 

ntl, glad you have it sorted.