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alisonp1120
Participant
Jul 6, 2021 8:11 AM UTC
Question

White backgrounds in libraries

We have been uploading a lot of vector illustration assets into the cc library. Recently we've discovered that random white backgrounds have been generated in the preview thumbnails of our assets. And according to my colleagues, some of them can see them while some of them don't. The white backgrounds have greatly affect the preview of some of our white coloured illustrations. 

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3 replies

Known Participant
Apr 6, 2022 4:57 PM UTC

Same problem. So frustrating!

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Known Participant
Apr 6, 2022 4:37 PM UTC

I also have this issue almost 1 year later. 

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Participating Frequently
Jul 7, 2021 12:25 PM UTC

Same problem here, any solutions?

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