Why am I seeing this error when I have plenty of memory left on my cloud drive?

Forum|Forum|4 years ago
December 21, 2021
3 replies
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David__B

Adobe Employee

Hi PSbosker,

You may also want to try signing out of your Adobe ID and back in again from within Photoshop directly under the Help menu.

Jeffrey_A_Wright

Community Manager

PSbosker, how much space is available on the drive that contains the operating system? Due to the collaborative nature of the feature, the synced files for Creative Cloud libraries are stored on the same purpose that contains the OS.

P

PBimages.comAuthor

Known Participant

Ok, not a clear answer but an answer. So what is the fix?

Jeffrey_A_Wright

Community Manager

Ensure the drive containing the operating system has sufficient disk space for temporary files and any files you wish to use within Creative Cloud libraries.

You can also use the process in https://helpx.adobe.com/creative-cloud/help/import-export-creative-cloud-libraries.html to export and backup any libraries you have created but are no longer using.