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Inspiring
September 17, 2024
Question

Why are updates becoming automatic?

  • September 17, 2024
  • 3 replies
  • 2237 views

This is a redline for me. I've removed your products from my machine and only install them when I need them.

You've pushed me to this, Adobe. 

 

First, I need to be in control of the updates on my computer because your firm does sneaky stuff....like forcing maxon to download.  I don't want this product installed on my computers for reaons that I've mentioned in this forum MANY, MANY times!

Second, I reload my machines quarterly to keep them performant and you've just made my life easier with auto updates. Your products will now be only installed on demand and removed daily. 

 

Rescind your decision and allow users to control updating so you don't corrupt our files and our livelihoods! 

 

3 replies

44140
Known Participant
September 19, 2024

Hmm, I couldn't start Adobe Creative Cloud without letting it update either. Is this intentional?

 

have "Automatically keep Creative Cloud up to date" and "Auto-update" disabled as well.

 
 
 
 
 
 
kglad
Community Expert
Community Expert
September 19, 2024

if you have auto update enabled, yes.

44140
Known Participant
September 19, 2024

I should have been more clear. "Automatically keep Creative Cloud up to date" under General and "Auto-update" under Apps are explicitly disabled.

 
 
 
 
 
 
Peru Bob
Community Expert
Community Expert
September 17, 2024

You can also disable the Adobe updater in Windows startup so serial number apps won't update.

kglad
Community Expert
Community Expert
September 17, 2024

the cc desktop app includes one option to stop automatic app updates and another option to stop the cc desktop app itself from automatically updating.  ie, users have complete control of updates.

Inspiring
September 17, 2024

@kglad I think those options have been grayed out now. 

 

kglad
Community Expert
Community Expert
September 17, 2024

@Carlisle1500 

 

do you have a teams or enterprise subscription?