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Participant
July 25, 2014
Question

why constantly updating file sync

  • July 25, 2014
  • 2 replies
  • 371 views

Why is my CC constantly updating the file sync even after a recent update?

This topic has been closed for replies.

2 replies

sfkAuthor
Participant
July 27, 2014

To help others understand my problem here is a shot of the constant file sync message.

Thank you for helping out.

Participating Frequently
July 28, 2014

Hi,

can you tell me when this first started?

Is the message still appearing?

It would help if you could send a copy of the Coresync.log file, which you will find at:

Win - C:\Users\username\AppData\Roaming\Adobe\CoreSync

Mac - /Library/Application Support/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log

(On Mac, you need to use the Go To Folder option from the Go option in Finder (menu at the top).  Then in the pop up enter:

/users/username/Library/Application Support/Adobe/CoreSync/

Then select go, this will take you to the folder containing the .log files.)

Please email this to me directly on djack@adobe.com.

Jeffrey_A_Wright
Legend
July 25, 2014

Moving this discussion to the File Hosting, Syncing, and Collaboration forum.