After using Adobe products a lot, I still get some login requests even though I have been using the software frequently. Why? Software I use: Adobe Acrobat DC Pro Adobe Illustrator Adobe Captivate etc... [Edited by moderator for clarity.]

Participant

Question

Why do I need to login "Now and then"

Forum|Forum|5 years ago
November 19, 2020
2 replies
171 views

After using Adobe products a lot, I still get some login requests even though I have been using the software frequently. Why?

Software I use:

Adobe Acrobat DC Pro
Adobe Illustrator
Adobe Captivate
etc...

[Edited by moderator for clarity.]

This topic has been closed for replies.

Nancy OShea

Community Expert

I moved this from Licensing to Creative Cloud Services.

If you log-out of your Creative Cloud account or re-start your computer, you'll be asked to log-in again. That's expected. However repeated requests for log-in are not normal. Something may be wrong on your end.

1. Do you have more than one Adobe account?

2. Which operating system and version # do you have?

Nancy O'Shea— Product User & Community Expert

M

Manan Joshi

Community Expert

See if the steps mentioned in the link below help.
https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html
-Manan

-Manan

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