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Participant
July 1, 2018
Answered

Why does Creative Cloud Files doesn't appear on explorer's Navigation Pane like other clouds?

  • July 1, 2018
  • 3 replies
  • 6770 views

I can't remember if when I installed Creative Cloud for the first it was pinned on the explorer's navigation pane.
But I think it did.

I started saving my projects on the cloud, but I noticed that the Creative Cloud Files wasn't pinned on navigation pane like the other clouds I have installed.
So every time I have to go through My Computer\Users\Carlos\Creative Cloud Files to save. I pinned it to quick access, but I wanted it to be like the other clouds.

When I search on Google how to add it to the navigation pane I only find how to remove it because seems like no one likes it.
And when I try to do the reverse process of removing, I can't find the System.IsPinnedToNameSpaceTree registry (because it does not exist).

Was this option removed because everyone hated it or is there another way I can add the Creative Cloud Files to my navigation pane?

This topic has been closed for replies.
Correct answer David__B

Hi Worsblack,

You might try the registry changes mentioned in this article Remove Creative Cloud Files folder shortcut from the Navigation panel | Windows 

3 replies

robert.pure
Participant
September 3, 2022

Adobe support can't help, they've been trying for 4 years. I found the solution myself. More than 10 people from Adobe support tried to help me. I pay for the adobe package, and I had to help myself... I don't know what I'm paying for ... 
Working solution. Only the icon is missing:
http://www.winhelponline.com/blog/add-custom-folder-this-pc-navigation-pane-windows/

https://msdn.microsoft.com/en-us/library/windows/desktop/dn889934(v=vs.85).aspx


For a long time, this post was a scam as the problem was not resolved by Adobe.

Underserial
Known Participant
May 31, 2019

The "RePin" doesnt work for me.

I didnt see the Creative Cloud in the navigation anymore.

Dave8585
Participating Frequently
January 14, 2023

formated my  whole computer and then it showed u p again... i can remember i removed it inside the registry/ explorer... i think once u do stuff inside the regedit there just needs to be windows update and u have problems restoring old reg files... they all connected.. so cleanest solution would be format ur drive and  isntall windows again..

David__B
Adobe Employee
David__BCorrect answer
Adobe Employee
December 18, 2018

Hi Worsblack,

You might try the registry changes mentioned in this article Remove Creative Cloud Files folder shortcut from the Navigation panel | Windows 

Participant
May 2, 2019

And how was this supposed to help us add the folder to our navigation panel?  I tried to reverse the steps in the article that says how to REMOVE the files and it was useless, when all i wanted is to add them.  is there an article on how to ADD the CC folder to the navigation panel?

Participating Frequently
October 15, 2020

Were you ever able to get this resolved?  I have the same issue.  Thanks.