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October 23, 2026
Answered

Why has Adobe taken €40 out of my account and another €20 was attempted to be taken out again today. I only have the creative cloud subscription of €20 a month active

Why has Adobe taken €40 out of my account and another €20 was attempted to be taken out again today. I only have the creative cloud subscription of €20 a month active

    ShivangiGupta
    ShivangiGuptaCorrect answer
    Community Manager
    October 23, 2026

    Hi @interesting_grace9e62,

    Thanks for reaching out. I understand your concern about seeing what appears to be two charges.

    I reviewed your account and can confirm that you have an active Adobe Creative Cloud Pro subscription on an annual plan billed monthly. The additional charge appears to be your next month’s subscription payment, rather than being charged twice for the same billing period.

    You can sign in to https://adobe.ly/3VZctd3 and check Plans to verify your active subscription and billing details.

    If you have any questions after reviewing the details, please let us know and we’ll be happy to help clarify them.


    ^Shivangi

    ^Shivangi

    1 reply

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    October 23, 2026

    Hi @interesting_grace9e62,

    Thanks for reaching out. I understand your concern about seeing what appears to be two charges.

    I reviewed your account and can confirm that you have an active Adobe Creative Cloud Pro subscription on an annual plan billed monthly. The additional charge appears to be your next month’s subscription payment, rather than being charged twice for the same billing period.

    You can sign in to https://adobe.ly/3VZctd3 and check Plans to verify your active subscription and billing details.

    If you have any questions after reviewing the details, please let us know and we’ll be happy to help clarify them.


    ^Shivangi

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    ^Shivangi