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petrip36207720
Participant
May 29, 2022
Question

Why is Adobe sending me emails in some foreign language?

  • May 29, 2022
  • 3 replies
  • 196 views

"Bekräftelse: Vi har fått din Photography-plan (20 GB)-betalning"

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3 replies

petrip36207720
Participant
May 29, 2022

Hi, thank you for the replies. The emails are coming from address noreply@mail.community.adobe.com.

I managed to contact the Adobe support. They changed some setting in their system. We will seee in a month if it is fixed now.

kglad
Community Expert
Community Expert
May 29, 2022

sounds good.

Peru Bob
Community Expert
Community Expert
May 29, 2022

Are you sure it is from Adobe?

What email address is it from?

kglad
Community Expert
Community Expert
May 29, 2022

it says, 'Confirmation: We have received your Photography plan (20 GB) payment'.

 

but to remedy, if everything else is in english (including your account info, https://account.adobe.com), using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human