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petrip36207720
Participant
May 29, 2022 11:24 AM UTC
Question

Why is Adobe sending me emails in some foreign language?

"Bekräftelse: Vi har fått din Photography-plan (20 GB)-betalning"

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4 replies

petrip36207720
Participant
May 29, 2022 6:11 PM UTC

Hi, thank you for the replies. The emails are coming from address noreply@mail.community.adobe.com.

I managed to contact the Adobe support. They changed some setting in their system. We will seee in a month if it is fixed now.

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kglad
Community Expert
Community Expert
May 29, 2022 8:55 PM UTC

sounds good.

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Peru Bob
Community Expert
Community Expert
May 29, 2022 5:43 PM UTC

Are you sure it is from Adobe?

What email address is it from?

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kglad
Community Expert
Community Expert
May 29, 2022 3:48 PM UTC

it says, 'Confirmation: We have received your Photography plan (20 GB) payment'.

 

but to remedy, if everything else is in english (including your account info, https://account.adobe.com), using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

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