Why is Creative Cloud showing banners in French not English?

Creative Cloud Desktop and the Creative Cloud web page is showing banners at the top in French with links to the French website for Adobe.

Why?

This is what you see - everything in English except the banner

I have uninstalled and reinstalled, removed all cookies and all cache, but the issue persists.

Adobe Technical Support cannot work it out either.

Any ideas?

This topic has been closed for replies.

Community Expert

one of these probably needs to be changed:

Participant

Thanks for the suggestions - but everything is set to English.

The country is set to UK, the currency is set to GBP, the store is set to UK, the website language is English.

All cookies and caches have been deleted. Everything re-set to all the English versions.

Everything on Creative Cloud is in English EXCEPT the banner at the top which is French...!

Having checked on Google quickly, other people have reported this back in 2015...!

Community Expert

then i think this is in the category of, leave well enough alone.

Sign up