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hearnphotography
Participant
Apr 17, 2023 10:17 PM UTC
Question

Why is my portfolio not updating even though I press the update button?

I'm a photographer and connect my Lightroom albums right to my portfolio, it works really well for me but recently I have been getting an error message saying that something went wrong and it was probably their fault so try again in a little bit. I tried restarting and updating my laptop and web browser, but neither worked. I also tried publishing and republishing the site but now it won't republish, it's like it's almost fully loaded but can't fully get there.

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2 replies

kglad
Community Expert
Community Expert
Apr 18, 2023 2:04 PM UTC

if you're still seeing the problem you should try a different browser.  (and for what it's worth, i'm not seeing a problem updating my portfolio page.)

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Nancy OShea
Community Expert
Community Expert
Apr 17, 2023 11:01 PM UTC

I would wait a few hours and try again later. Adobe might be performing maintenance on one or more servers.  You can check the Adobe System Status report below.

https://status.adobe.com/

 

Hope that helps.

 

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Nancy O'Shea— Product User & Community Expert