Skip to main content
S
SarahLiora
Participant
April 28, 2022
Question

Why is there no costumer service?

  • April 28, 2022
  • 2 replies
  • 225 views

Why in the world is there no help to find, no chat, no phone to talk to people about what they have sold me. What if I want my question to be private? No of course not. I am sitting here very irritated over not finding a thing on this website. It is useless. what is the point with the community? What is the point of not giving any service for your products? You are giving normal people the work instead so you don't have to hire people and pay them for the job?

I WANT HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    April 28, 2022

    I assume you mean customer support, not costume support.  We don't do clothing here. 🙂

     

    If you're a paid Creative Cloud plan member with a billing or account activation issue, feel free to CONTACT ADOBE SUPPORT:
    ================
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

     

    If you're looking for help with using a product, online help can be accessed with F1 in your Help Menu.  Or you may post specific questions in these user-to-user forums.

    https://community.adobe.com/

     

    Adobe also has extensive Getting Started Tutorials online.

    https://helpx.adobe.com/creative-cloud/get-started.html

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    April 28, 2022

    This space is provided by Adobe, but it is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    -you MUST also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or by telephone https://helpx.adobe.com/contact/phone.html
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices