Participating Frequently

Answered

Why my Behance account suddenly becomes private?

Forum|Forum|3 years ago
January 9, 2023
3 replies
4003 views

Hi,

I have a Behance account since 2009 ( behance.net/sonny_nguyen ). But since Dec 2022, no one can view my profile anymore? It even seems does not exist when some one enter my Behance URL (plz see the attached files).

I still can login my account but only me can view my profile/projects. All of my projects become private. Someone plz tell my what's wrong with my account?

Account management

This topic has been closed for replies.

Correct answer kglad

https://help.behance.net/hc/en-us

<moved from account, payment & plan>

Participant

Hi @Sonny Nguyen, how long did you have to wait before Behance restored your account? The same thing happened to me, I've contacted them but I still haven't received any answer

Community Expert

Community Expert

@matteoapadula,

Only Behance can help with Behance matters.

Be patient and check your email spam & trash folder for a reply.

If after 10 business days you don't hear anything, send a follow-up.

https://help.behance.net/hc/

Hope that helps.

Nancy O'Shea— Product User & Community Expert

Community Expert

Correct answer

Community Expert

https://help.behance.net/hc/en-us

<moved from account, payment & plan>

Sonny NguyenAuthor

Participating Frequently

Thanks but I've already submitted 3 or 4 tickets before this community thread and there is no response at all!

Community Expert

Community Expert

these are user forums. there's nothing we can do to unlock your site or check your subscription status.

Rashmi27002770wxve

Community Manager

Community Manager

Hi there,

Happy to help!

I understand that you are facing trouble with behance. I would request you to contact the Behance Support team.

We are happy to share the link with you that can help you to connect with the Support team.

https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

Hope the information was helpful to you. Please let me know if you have any further questions.

Sincerely,

Rashmi Swain

Sonny NguyenAuthor

Participating Frequently

I've already submitted 3 or 4 tickets before this and there is no response at all!