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Andrew35239627x7i2
Participant
Feb 4, 2024 8:05 PM UTC
Question

Why won't it let me upload RAW photos to my CC library?

I'm attempting to upload some .raw photos and I'm getting this error. Seems kinda crazy that the foundational format for photography files wouldn't be compatible with Creative Cloud, so I'm assuming there must be an error or a setting that I've got wrong?

 

    5 replies

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    Feb 4, 2024 9:42 PM UTC

    As an alternative, DNG seems to be accepted.

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    Andrew35239627x7i2Author
    Participant
    Feb 5, 2024 12:46 AM UTC

    Unfortunately my camera doesn't shoot in that format 😞

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Feb 5, 2024 12:58 AM UTC

    you can use adobe's dng converter, https://helpx.adobe.com/camera-raw/using/adobe-dng-converter.html

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      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      Feb 4, 2024 8:31 PM UTC

      There is no error, and the message is clear... you may only upload a file type that is listed

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      Andrew35239627x7i2Author
      Participant
      Feb 5, 2024 12:47 AM UTC

      That's pretty unfortunate. Can't imagine why it wouldn't support the most common format for photographers to use in Photoshop.

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