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Elias5E85
Participant
May 13, 2022
Question

Wie Kündige ich mein Abo zum nächst möglichen zeitpunkt?

  • May 13, 2022
  • 1 reply
  • 711 views

Guten Tag , ich habe ein Jahres Abo von Adobe und würde es gerne zum nächstmöglichen zeitpunkt kündigen. Und wenn ich auf "Abo Kündigen" gehe muss ich einen hohen betrag zahlen und breche dann den vorgang ab dabei möchte ich mein Abo zum Januar kündigen in dem 1 Jahr vorüber sind.

Muss ich mich dazu an den Support wenden oder wann kann ich zum nächst möglichen zeitpunkt kündigen?

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 13, 2022

you can cancel but, if you have a one year commitment/subscription and you're cancelling before completing that year, you'll be charged for 1/2 the cost of the remaining months.

 

if you want to talk to adobe support to confirm that, using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

E
Elias5E85Author
Participant
May 13, 2022

Thank you but I wanted to know how to cancel as soon as possible, speaks I would like to cancel now for January.

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 13, 2022

if you want to cancel asap, click the cancel subscription option on your account and pay your penalty.

 

if you want to notify adobe that you want to cancel 01/01/2023, there's no way to do that via adobe.  ie, put a reminder on your mobile device or some other calendar.

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