Skip to main content
A
alexandru.miroiu
Participant
April 4, 2023
Question

Will purchasing a Creative Cloud subscription from a reseller cancel my existing Express and Lightro

  • April 4, 2023
  • 1 reply
  • 455 views

Hello Creative Cloud Community!

I hope you're all doing well. I would like to seek your wisdom and experience in a matter concerning Adobe subscriptions. I am currently on a monthly payment contract for a one-year Adobe Express and Lightroom plan with 1TB of storage.

I'd like to purchase a one-year Adobe Creative Cloud subscription from a reseller, and my desire is for my existing Express and Lightroom plans to be canceled upon activation of the new Creative Cloud subscription. I understand that if I purchase the Creative Cloud subscription directly from Adobe, it will cancel my current plans. However, I am uncertain if the same applies when activating a subscription purchased from a reseller.

Has anyone encountered a similar situation or have any insights on this? I would truly appreciate your input and guidance to help me make an informed decision about my Adobe subscriptions, specifically regarding the cancellation of my existing plans when activating the Creative Cloud subscription from a reseller.

Thank you so much for your time and support!

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 4, 2023

What are your concerns? 

Adobe Express is a separate subscription from Creative Cloud. 

And Lightroom is included in Creative Cloud all apps plan.  

If you want to keep them separate, use another ID (email address) for Creative Cloud.

 

 

 

 

Nancy O'Shea— Product User & Community Expert
A
alexandru.miroiuAuthor
Participant
April 4, 2023

Heya, Nancy! Both existing subscriptions have apps covered by the Creative Cloud plan, that is why if I choose to buy it now directly from Adobe, it automatically canceles these two. I would like for the same to happen if I activate the Creative Cloud plan bought from a reseller, otherwise I will end up having 3 subscriptions, one doubleing the other 2.

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 4, 2023

I suggest you cancel your other Adobe plans before you order from a Reseller.

 

To clarify what's included in each plan:

 

Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:

  • Photoshop CC and Photoshop on iPad
  • Camera Raw
  • Lightroom on desktop, mobile and the web
  • Lightroom Classic
  • Portfolio website + hosting
  • Adobe Express (free starter plan)
  • Bridge
  • 20 GB cloud storage (upgradable to 1 TB).
  • Free upgrades for paid subscribers

https://www.adobe.com/creativecloud/photography.html

Premium Adobe Express ($10/month).

  • Adobe Express app (web and mobile)
  • Premiere Rush (video editing on desktop and mobile)
  • Photoshop Express (mobile)
  • Spark Video (mobile)
  • Spark Page (mobile)
  • Adobe Portfolio + hosting
  • 100 GB of cloud storage
  • All premium templates and design assets including the collection of over 160 million royalty-free Adobe Stock photo collection.

https://helpx.adobe.com/express/using/express-overview.html

Creative Cloud All Apps (20 + desktop/mobile apps & services)
https://www.adobe.com/creativecloud/plans.html

 

Log-in to account below.
https://account.adobe.com/plans

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

Nancy O'Shea— Product User & Community Expert
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices