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Ronen Schmitz Even Zur
Known Participant
March 15, 2023
Question

Will the "Something went wrong initializing Creative Cloud Libraries" ever be solved?

  • March 15, 2023
  • 1 reply
  • 451 views

Nothing really more to add to my question, except:
This is on 

macOS Ventura 13.2.1 MacBook Apple M1 Max
all Adobe Apps in their most recent version

 

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
March 15, 2023

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

Ronen Schmitz Even Zur
Known Participant
March 15, 2023

Thank you very much for taking the time to reply, and I'm done doing all this every few weeks, and then pray to g*d it might work. So many times it does not.
I'll simply stop using this feature for the time being until this feature is working solidly and consistent.
Thanks again.

kglad
Community Expert
Community Expert
March 15, 2023

if you're seeing intermittent problems, something on your computer is causing problems.