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ffnug
Known Participant
September 5, 2021
Answered

Windows 7 and Adobe CC

  • September 5, 2021
  • 1 reply
  • 13377 views

Hi, I have a CC subscription and a 64bit win 10 PC. No issues there but I also have a secondary win 7 machine that I can now no longer login to my CC account on. I have a need to open some old AS1 and AS2 Flash files and was using Flash 6 on the win 7 machine to do this. Is there a way I can still login to CC on a win7 machine? Or can I download an old copy of Flash 6 somewhere? (I looked, hard, but couldn't find it).

 

Thanks

Andy_Foulds

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Did you install the MS Easy Fix referred to in that article?  I ask because that works for most Win7 users who cannot connect with Adobe's servers.  You also need a browser that has TLS 1.2 enabled.

     

    Additionally, I don't know if you're aware that Flash Player is dead.  It was EOL'd in December because all browsers quit supporting it for security reasons.  Flash files are kind of useless now without Flash Player.

    https://www.adobe.com/products/flashplayer/end-of-life.html

     

    Flash Pro was replaced by Animate CC which can output to HTML5 Canvas or WebGL both of which are natively supported by modern browsers.

    https://www.adobe.com/products/animate.html

    https://helpx.adobe.com/animate/system-requirements.html

     

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    September 5, 2021

    TLS 1.2 is required https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
    https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2

      F
      ffnugAuthor
      Known Participant
      September 5, 2021

      Thanks, tried that though. Didn't work.

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity ExpertCorrect answer
      Community Expert
      September 5, 2021

      Did you install the MS Easy Fix referred to in that article?  I ask because that works for most Win7 users who cannot connect with Adobe's servers.  You also need a browser that has TLS 1.2 enabled.

       

      Additionally, I don't know if you're aware that Flash Player is dead.  It was EOL'd in December because all browsers quit supporting it for security reasons.  Flash files are kind of useless now without Flash Player.

      https://www.adobe.com/products/flashplayer/end-of-life.html

       

      Flash Pro was replaced by Animate CC which can output to HTML5 Canvas or WebGL both of which are natively supported by modern browsers.

      https://www.adobe.com/products/animate.html

      https://helpx.adobe.com/animate/system-requirements.html

       

      Nancy O'Shea— Product User & Community Expert
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