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Participant
August 7, 2021
Question

Working offline: we're saving locally. Documents will sync to the cloud when you're connected again.

  • August 7, 2021
  • 1 reply
  • 322 views

Hi, I just got a new iMac today and I backup up my MacBook pro and installed everything on my new computer. I tried using Illuastrator but I cannot activate any fonts and I believe it is because it isn't connected to the creative cloud. I have updated the software and Illustrator. I have restarted my computer,Illustrator and I have signed out of Creative Cloud and signed back in and nothing works. I have also disconnected the wifi and reconnected. No success.

 

What can I do next?

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1 reply

kglad
Community Expert
Community Expert
August 7, 2021

you installed adobe's creative cloud on your new imac and then you used that cc app to install your adobe programs (proper way to proceed), or you did something else like restore some or all of adobe's programs (improper procedure)?