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Wrong Cloud Storage Consumed

Forum|Forum|4 years ago
May 18, 2021
1 reply
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I deleted some files to my iMac's trash bin and supposedly my Creative Cloud storage only has around 5 GB used. But weirdly, when I checked the cloud storage, it says it consumed 90.7 GB out of 100 GB, which this left me speechless. Did I miss something, or there is a tech hidden problem? What should I do to resolve this?

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Correct answer kglad

open your web cc page and empty the trash if you no longer want the ability to restore delete cloud files.

Community Expert

Correct answer

Community Expert

open your web cc page and empty the trash if you no longer want the ability to restore delete cloud files.

Participant

I did this and it still says my storage is 93 gigabytes full. I have Lightroom photos but there's no way it's 93 gigabytes worth.

Community Expert

Community Expert

click the lightroom and spark links on the lower left of your cc web page and delete those files.

double check that your deleted file folder is empty.