www.adobe.com refused to connect.

Forum|Forum|5 years ago
January 28, 2021
2 replies
5310 views

www.adobe.com refused to connect.

This topic has been closed for replies.

John T Smith

Community Expert

make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work

I

Infurious

Participant

I've now hit this issue as well. Can log in okay but can't access the invoices for printing. "Safari Can't Connect to the Server", server is anyware.adobe.com. This is on an Apple Mac using either Safari or Chrome, with ad blockers removed.

Any help?

Nancy OShea

Community Expert

Which Mac OS do you have?

Does your browser support secure TLS 1.2 connections?

https://helpx.adobe.com/x-productkb/m7ulti/eol-tls-support.html

Without TLS 1.2, you can't connect to Adobe's servers for security reasons. You might try using another modern browser — desktop Chrome or Firefox.

Also your browser MUST accept cookies and have JavaScript enabled.

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

It works just fine for me. Try again with a different browser.

Nancy O'Shea— Product User & Community Expert

H

Hamzeh5C49Author

Participant

what the name of the brower which you advice?

Nancy OShea

Community Expert

The latest desktop Firefox, Chrome or MS Edge.

Nancy O'Shea— Product User & Community Expert

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