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stephenb73182254
Participant
April 27, 2018
Question

XD Files in Web Browser - Only 'Delete' Option Available

  • April 27, 2018
  • 2 replies
  • 677 views

Hi guys,

We've recently switched from Photoshop to XD for UI design.

Our designers sync their files from the desktop and our developer accesses them through his browser. Previously he's been able to download PSDs using the link in  browser, but the XD files we've uploaded only have the option to 'delete' ('no download', 'share', 'rename', etc.)

This only seems to be the case with XD files, all other file types appear to be fine. Has anyone else had this problem or am I missing something related to file permissions or simliar?

Thanks!

This topic has been closed for replies.

2 replies

mosullivan
Community Manager
mosullivanCommunity Manager
Community Manager
October 10, 2018

My team builds the experience at assets.adobe.com, we're aware of this issue, and we are waiting on the underlying services to deliver this functionality for us to adopt. They are actively working on this now, and we expect to introduce this functionality soon. In the meantime, you can have your developers pick up the files directly from their sync'd creative cloud folder on their machine instead of going to web.

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lizw25873809
Participant
July 2, 2018

Did you ever figure out a solution for this? We're having the same issue.

S
stephenb73182254Author
Participant
July 12, 2018

One of my colleagues contacted them directly and apparently that's just how it works - there is no fix.

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