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Participant
November 30, 2020
Question

"You do not have access to the management features applications"

  • November 30, 2020
  • 1 reply
  • 224 views

Hi there!

 

I just subscribe the Student Creative Cloud on my Personal Computer (MacBook Pro (Retina 13 pouces, début 2015)) on macOS Big Sur. 

 

 

When I open the program to install any application of the CC I can not because of an issue with the access to the management features. However, it is my personal computer and I am the administrator.

 

I can not solve this issue on my own, can you please help me?

 

Kind regards

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1 reply

John T Smith
Community Expert
Community Expert
November 30, 2020

There have been several messages recently about problems with education subscriptions
Need IT Admin https://community.adobe.com/t5/get-started/creative-cloud-app-can-t-manage-apps-don-t-have-an-it-administrator/td-p/10608944
-https://helpx.adobe.com/support/programs/enterprise-support-terms.html

 

Also, SOME Adobe programs are compatible with big sur, but they may have issues
https://helpx.adobe.com/download-install/kb/macos-big-sur.html