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Marton Draviczki
Marton Draviczki
Participant
October 5, 2022
Question

You don't have access to manage apps and Configs folder doesn't exist in CC.

  • October 5, 2022
  • 1 reply
  • 158 views

Hi!

I just downloaded the creative cloud to install lightroom on my mac book, but at the apps tab it says: You don't have access to manage apps. I found how to change ServiceConfig.xml, but I could not find the Configs map under  /Library/Application Support/Adobe/OOBE. Thank you for your help in advance 🙂 

This topic has been closed for replies.

1 reply

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
October 6, 2022

Try the following

  • Exit Creative Cloud Desktop app
  • Rename the OOBE folder
  • Relaunch Creative Cloud Desktop app. It should create the folder and its subfolders as well

-Manan

-Manan
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