About a day ago day ago I started getting this error "C:\users\userName\Creative Cloud Files You don’t have permission to modify files in this network location" As an administrator for access. I have tried the most common fixes that I could find on google, without any success. That includes: Taking ownership of folders: C harddrive, "Creative cloud files", "userName" folder, "desktop" Changeing permissions of several programs folders giving full permission to all users. Running the repair of creative cloud. Disabling anti-virus program Giving firewall acess to adobe programs.The issue seemed to stop when I unplugged the internet-cable. I was then able to save as to the same directory that was causing problems.Windows 10 recently updated and I began to experience this after the update. I am running Windows 10: Build 1803: version 17134.48.This is very frustrating.

Participant

Answered

You don’t have permission to modify files in this network location -error when trying to save as to Creative cloud

Forum|Forum|7 years ago
May 17, 2018
27 replies
22474 views

About a day ago day ago I started getting this error "C:\users\userName\Creative Cloud Files

You don’t have permission to modify files in this network location" As an administrator for access. I have tried the most common fixes that I could find on google, without any success. That includes:

Taking ownership of folders: C harddrive, "Creative cloud files", "userName" folder, "desktop"
Changeing permissions of several programs folders giving full permission to all users.
Running the repair of creative cloud.
Disabling anti-virus program
Giving firewall acess to adobe programs.

The issue seemed to stop when I unplugged the internet-cable. I was then able to save as to the same directory that was causing problems.

Windows 10 recently updated and I began to experience this after the update. I am running Windows 10: Build 1803: version 17134.48.

This is very frustrating.

This topic has been closed for replies.

Correct answer puneeta95641987

Hi,

We have released the fix for the issue. It should have been updated automatically on your system. In case the core sync has not updated to version "3.0.3.6" on your machine then please follow the steps mentioned below:

1. Open Creative Cloud Application

2. Sign out from Creative Cloud Application.

3. Sign in again with same or different credentials.

4. Wait for few minutes.

5. Creative Cloud will automatically update itself to latest version.

Kindly let me know if you are still facing any issue after the update.

Thanks,

Puneet Aggarwal

Show previous replies

ahazel82

Participating Frequently

I have the same issue. The workaround that someone mentioned about "shutting off active file sync" while working on the file solved my issue for now.

B

bhaskarrac2482

Participant

Wow.. its been so long and the list of people having this trouble is growing but there hasnt been any reply from Adobe whatsoever. Forget about patches or updates.

A

ashleyj48073278

Participant

Same problem. Is this an Adobe issue or Windows because of the update...?

ahazel82

Participating Frequently

It might be a Windows issue because I don't have this problem on my Mac.....A recent Windows update might be causing this....

K

kyles81446372

Participant

Is there a fix yet?

J

jipojipAuthor

Participant

Not that I know of. Im pretty certain adobe have to patch around this for it to work properly again.

As a work around, the most reliable method in my opinion is to pause creative cloud syncing while working. When youre done let it sync... Not that convenient but it beats seeing that errormessage, getting bunches of tempfiles and sometimes not getting a proper save.

jerryb27224586

Participant

Having the same problem here and it's really annoying to have to save again and overwrite. Adobe? I hope you're gonna fix this issue soon.

jordand73437013

Participant

I was able to get this to be fixed by going to the User/Adobe folder and App data and under properties unclicking read only

S

Sjors Trimbach

Participating Frequently

This worked for me! Now let's see how long it lasts.

shanim60441224

Participant

I also have this problem, also started in the last week.

hope they fix this soon.

D

DevThaDevastator

Participant

I too am having the same problem. Second time works fine by overwriting. I hope they fix this soon.

S

ScottSchmidt

Participating Frequently

I found a workaround that helped me with this issue. Hopefully it will help others: https://windowsreport.com/you-dont-have-permission-save-this-location/

Jordan

B

bhaskarrac2482

Participant

Thanks for this link but its not working for me. I have all the full rights provided to that specific folder and I dont want to download any third party app for troubleshooting.

This problem came without any changes made to any folder and therefore, there is hardly any doubt that source of the problem is somewhere around from CC app.

For now, whats working for me like a charm is to pause the file syncing altogether. Hope Adobe officially answers to this asap.

S

ScottSchmidt

Participating Frequently

It didn't work for me either until I did the following:

In step 3 of the link provided, I had to select Deny for all boxes and then deselect all DENY boxes and then select Apply. I did this for all Groups and User Names.

Once I did this, it worked.

Jordan

A

austinf83182668

Participant

I'm also seeing this on a few of our end users computers.One user is seeing it on their company issued computer and also on their personal computer both of which are running windows.

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