Your ability to send messages has been disabled Behance

Hi everyone,

I’m running into an issue on Behance: “Your ability to send messages has been disabled.”

I’ve already submitted a request to Behance Support, but it’s been several days without a response. I even subscribed to Behance Pro, yet I still can’t chat with clients.

Has anyone else experienced this? Do you know how to fix it? It shouldn’t be related to sending too many messages since I only send a few.

Thanks in advance for any advice!