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jaivenois_annie
jaivenois_annie
Participating Frequently
September 26, 2014
Question

2 Adobe IDs - Epubs imported using 1st ID but forgot PWD - Tablet doesn't accept book

  • September 26, 2014
  • 2 replies
  • 291 views

I bought 2 epubs 2 days ago, using an old Adobe-ID ...@chapitre.com  - I forgot the password - How can I get it back ?  Is it possible to access that address ?  Does it really exist ?  I now want to read those epubs on my Samsung tablet using another userid, but the system always asks me my ID @ chapitre.com and my PWD which I don't have anymore !   How can I solve that problem ?  I would appreciate your help very much. (...I wish I could read the ebooks I bought on chapitre.com    Thanks very much in advance.  Annie

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    2 replies

    jaivenois_annie
    jaivenois_annieAuthor
    Participating Frequently
    September 26, 2014

    Thanks very much for your answer, but it still does not work.  I cannot reset password because it seems the backup adddress I gave to receive informatio is not valid !  What else can I do please ?  Thanks in advance.  Annie

    S
    Adobe Employee
    shreya
    Adobe Employee
    September 26, 2014

    You can reset the password at:

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