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colinb55619734
Participant
May 12, 2017
Answered

4.5.4 unresponsive on Windows 10

  • May 12, 2017
  • 1 reply
  • 177 views

At ~14:00 today, I switched my computer back on following a shutdown and attempted unsuccessfully to open Adobe Digital Editions. There was no response to any of my attempts to start the program and I have read on the forum that this could be related to issues with the clock, date and time settings: however, I have checked and all of these seem to be as normal. How can I resolve this issue?

    This topic has been closed for replies.
    Correct answer colinb55619734

    I've found a workaround based on comments from a Microsoft forum.

    1. Remove all contents of the My Digital Editions folder.
    2. Uninstall Adobe Digital Editions.
    3. Reinstall Adobe Digital Editions but choose to save it to a folder other than the default offered. (I just added "test" on the end of the folder name.)
    4. Add contents of the My Digital Editions folder back in.

    I have tested and I can now read, manage bookshelves and authorise new books.

    1 reply

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    colinb55619734AuthorCorrect answer
    Participant
    May 15, 2017

    I've found a workaround based on comments from a Microsoft forum.

    1. Remove all contents of the My Digital Editions folder.
    2. Uninstall Adobe Digital Editions.
    3. Reinstall Adobe Digital Editions but choose to save it to a folder other than the default offered. (I just added "test" on the end of the folder name.)
    4. Add contents of the My Digital Editions folder back in.

    I have tested and I can now read, manage bookshelves and authorise new books.

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