access to my ebook (adobe digital edition) denied.

Hello, I need help re-installing my ebook. I bought the book on the 11 of September and I installed on my adobe digital. My laptop got stolen and everything was wiped including my ebook. When I try to open the book on digital edition now I'm told someone holds my license. I believe that the license allocated to my previous windows account is now blocking me from accessing my book.

 

Whenever I try to open the downloaded file of my ebook. I get a message that reads as follows:E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER"