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janae72849340
janae72849340
Participant
December 14, 2016
Question

account activtion count reset

  • December 14, 2016
  • 1 reply
  • 356 views

Hi there, I need to reset my accounts activation count. Do  to some trouble with my e-reader I apparently used up all the availabe activations.
If somebody could help me, please?

    This topic has been closed for replies.

    1 reply

    elliott_37341
    elliott_37341
    Participant
    December 14, 2016

    I have the same problem. How can we get help for this? Please help us.

    giacominad32244698
    giacominad32244698
    Participant
    December 15, 2016

    I had this issue a few days ago and I was able to solve it more speedily by using the chat service. Not everyone on support is able/willing to reset the devices, though, and I was sent to the forum the first time as well. I was lucky on the third try.

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