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Participating Frequently
January 25, 2017
Question

Account reset ADE

  • January 25, 2017
  • 1 reply
  • 317 views

As instructed I have contacted Chat numerous times only to be told to contact "the Experts" in the Forums. Then the Forum Experts advise me to contact Chat. Now it is suggested I contact a member or the Forum Staff.

Why is it impossible to get assistance in solving Adobe issues?

solution

If you received the error E_ACT_TOO_MANY_ACTIVATIONS, or run out of activations, contact us to have the activation count reset

I followed this  link and was taken to text chat. Again I was informed the forum Experts take care of these problems

So please can someone reset my account.

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from Comments forum to specific Program forum... Mod]

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    1 reply

    John T Smith
    Community Expert
    Community Expert
    January 25, 2017

    Only Adobe can do what you need

    Be sure to ONLY ask for activation support to adjust your activation count

    Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990

    Participating Frequently
    February 7, 2017

    Yes Mr Smith as stated in my original post  I have tried these exact steps  repeatedly with no success.

    Be sure to ONLY ask for activation support to adjust your activation count

    Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990