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May 2, 2017
Question

"Activated to many times"

  • May 2, 2017
  • 1 reply
  • 156 views

I get the error message "The account has been activated to many times" when I try to open drm content with my adobe id on my smartphone, on the app UB Reader, where I have been able to show drm content before, on previous installations of the app. What can I do no, when appearently having reached the limit of activations...?!

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    1 reply

    Nanaky
    Participating Frequently
    May 3, 2017

    To reset the activation musst contact a staff person. See Staff under the name of the person how can reset the activtions.