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Participant
June 15, 2016
Question

Activation and running the application

  • June 15, 2016
  • 2 replies
  • 182 views

Hi, i installed ADE 4.5.1 but the application doesn´t run, as solution i deleted and installed version 3.0 and this one runs but once i try to open my book there is an error message "error:check activation" so i don´t know what to do. what do you suggest?

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    2 replies

    j_s51476751
    Participant
    June 17, 2016

    I find this solution via another forum member. for me it worked.

    succes

    For this problem, you need to deauthorize and authorize ADE again.

    Mac:

    1. 1. Go-> Go to folder.

    Go to folder dialog will appear.

    1. 2. Type   ~/Library/Application Support/Adobe/Digital Editions

    drag the activation.dat file to the trash.

    ADE will be deauthorized now.

    Now Authorize ADE again [Help -> Authorize Computer].

    Windows:

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key:

    HKEY_CURRENT_USER\Software\Adobe\Adept

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Your authorization will be deleted.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    j_s51476751
    Participant
    June 16, 2016

    i have the same problem. in the 4.5 version i get the error message trying to open a new book. opening a new book I get the message:

    i can't deactivate my autorisation either