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ZoeLily
ZoeLily
Participant
September 23, 2014
Question

activation server error

  • September 23, 2014
  • 1 reply
  • 632 views

I have a new computer all the exact same data from my old computer has been transferred to the new computer.  But I cannot read my ebooks through adobe digital anymore - I have updated to version 4 - still the same error message: Activation Server error - code E_ACT_NOT_READY digital editions encounter an error on the activation server.

When I check help within digital it states that my new computer is authorised to read ADE...

Please Please help - there is no way of contacting Adobe and I have scoured the help areas of there site with absolutely no luck 😞

This topic has been closed for replies.

1 reply

S
Adobe Employee
shreya
Adobe Employee
September 23, 2014

Please ensure that your computer is authorized first of all.

You can go to following menu item:

Help-> Authorize computer.

and enter the credentials.


Once authorized, you should be able to open your ebooks.

Thanks

ZoeLily
ZoeLilyAuthor
Participant
September 24, 2014

Hi Shreya,

So good to have contact with someone - the computer is authorised…what do I do now?

thanks Zoe

Zoe Sherrin

Living Health - Natural Medicine

21 Fermoy Ave, Lismore NSW 2480

ph: 02 6622 6375 mob: 0434 860 516

fax: 02 6678 0424 Skype id: Zoeair

S
Adobe Employee
shreya
Adobe Employee
September 25, 2014

Hello,

You can paste all your ebooks in C:\Users\.......\Documents\My Digital Editions and view in ADE.

Thanks

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