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mfr821
Participant
January 25, 2016
Question

Activation Server Error - Code E_Auth_Bad_device_key

  • January 25, 2016
  • 2 replies
  • 1559 views

I'm using a Mac 10.6.8

    This topic has been closed for replies.

    2 replies

    Nanaky
    Nanaky
    Participating Frequently
    January 26, 2016
    1. quit Adobe Digital Editions.
    2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
      If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
    3. Open Adobe Digital Editions and reauthorize.
      A
      Anonymous
      March 1, 2016

      I too had this error and the Adobe chat rep was most unhelpful. I tried deleting the .dat file as per your instructions and then tried to re-authorize, but got the same error as before. I'm using ADE 4.5. Do you have any other suggestions? I'm using a MacBook Air.

      Nanaky
      Nanaky
      Participating Frequently
      March 5, 2016

      Has you found the File or not? Have you Trash emptied?

      M
      mfr821Author
      Participant
      January 25, 2016

      I waited for almost 20 minutes to chat with someone from Adobe and was referred to this forum for help.  Five hours later and I am still no closer to resolving my issue. I was told that a team of highly qualified and knowledgable people ran this forum.  I am still waiting.  Can anyone help me?

        N
        nancyg_cubs
        Participating Frequently
        May 19, 2016

        I have had the same issue. I still do  not have an answer.

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