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lynnh85360789
Participant
Feb 7, 2018 11:49 PM UTC
Question

Activation server error-code E_AUTH_BAD_Device_KEY

When I try to authorize my computer (mac) I get this error message??  I've tried de-authorizing with command shift d but that isn't working??

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      3 replies

      sufenner
      sufenner
      Participant
      May 20, 2018 10:43 AM UTC

      Hi there, I had exactly the same* problem and the solution in my case was weird but essential:
      within the "keychain app", I needed to lock down "the lock" within the keychain app itself.

      Once I locked it, the Adobe authorisation process went through.

      *using a Mac

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        benedicted67188713
        benedicted67188713
        Participant
        Sep 12, 2018 9:08 PM UTC

        It did work for me! Thanks!

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