Activation Server Error - code: E_AUTH_NOT_READY

Question

Up until today I was able to add books from my local library to Digital Editions and then add them onto my Kobo.

Now, for reasons I don't understand, it will allow me to download the books from the library, but not add them to my Kobo.

I looked and it says my computer is "Authorized without an ID" and that basically this means I can't add books to another device.

So, I went to authorize it using my Adobe ID and I'm getting the error message:

Activation Server Error

code: E_AUTH_NOT_READY

Digital Editions encountered an error on the activation server.

Does anyone know how to fix this or what I've done wrong? Please help!

Nanaky · Answer

Windows:

Close all applications.

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

Select the Adept key.

Choose File > Export.

In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Close the Registry Editor.

Open Adobe Digital Editions and reauthorize.

Macintosh:

quit Adobe Digital Editions.

Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Open Adobe Digital Editions and reauthorize.

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