Activation Server error (E_ADEPT_REQUEST_EXPIRED)

Question

Just bought and downloaded an ebook through Kobo, which gave me an acsm file for fulfillment. I downloaded Adobe Digital Editions 4.5.11 for Windows, (via https://www.adobe.com/solutions/ebook/digital-editions/download.html) and installed it. When it first asked me to authorize my computer, I tried to authorize it without login, but it threw errors, so used my actual Adobe ID, (i.e. the one I'm posting with right now) and tried authorizing with that, and each time I try, I get "Activation Server error"

"code : E_ADEPT_REQUEST_EXPIRED http://adeactivate.adobe.com/adept/Activate 2022-06-28T15:37:20...."

Any ideas?

Dylan250483281oba · Answer

Got lucky with the conversation here - https://community.adobe.com/t5/digital-editions-discussions/e-adept-request-expired/td-p/4639414

Changed the system time, (was on PDT, when I'm actually in EDT) redownloaded the acsm file and immediate dragged and dropped it onto the open Digital Editions application, and it seems to have worked. Not sure which was the part that helped, but at least doing both did for the next person who might need a hand.

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