Skip to main content
W
Writur3
Participant
March 16, 2015
Answered

ADE 4.0 will not allow me to download books to my library: "Error! Check Activation."

  • March 16, 2015
  • 2 replies
  • 743 views

When attempting to download a book from ADE 4.0 to my library I receive this message: "Error! Check Activation." I have removed ADE from my computer and reinstalled and also unaurhorized it and then authorized it. But the problem persists. How can I correct this problem?

This topic has been closed for replies.
Correct answer shreya

If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

Reference:

https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

2 replies

S
Adobe Employee
shreya
Adobe Employee
March 17, 2015

For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

W
Writur3Author
Participant
March 17, 2015

Unfortunately, when I attempt to deauthorize ADE I get the message: "Unable to erase authorization," and am asked to try again later, which I do with no success.

S
Adobe Employee
shreyaCorrect answer
Adobe Employee
March 17, 2015

If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

Reference:

https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

    erinp79804323
    erinp79804323
    Participant
    March 16, 2015

    I am also having this same issue! So frustrating.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices