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las-las
Participant
February 11, 2026
Question

ADE 4.5.12 crashes on macOS 15.7.3 when copying BorrowBox books to Kobo (DRMProcessorImpl::syncToDeviceResp)

  • February 11, 2026
  • 0 replies
  • 11 views

Hi all — I’m hoping someone at Adobe (or anyone who’s solved this) can advise.

 

I’m trying to transfer library ebooks (BorrowBox / ACSM) to a Kobo Clara BW. The workflow is: download .acsm → open in Adobe Digital Editions → connect Kobo via USB → Copy to Device.

 

Problem: ADE consistently crashes during the copy/sync step to the Kobo.

 

My setup

 

  • Mac: MacBook Pro (Apple silicon M2 Pro)
  • macOS: 15.7.3 (Sequoia)
  • ADE: 4.5.12 (1)
  • Kobo: Clara BW

 

 

Where it fails

 

  • ADE launches fine and can open the .acsm
  • Crash occurs when attempting Copy to Device / syncing to the connected Kobo (USB)
  • Crash report shows:
    • Code Type: X86-64 (Translated) (running under Rosetta)
    • Exception: EXC_BAD_ACCESS (SIGSEGV)
    • Crashed Thread 0 in: adept::DRMProcessorImpl::syncToDeviceResp(...)
  •  

 

 

What I’ve tried

 

  • Full uninstall/reinstall of ADE
  • Deleted ~/Library/Application Support/Adobe/Digital Editions and ~/Documents/My Digital Editions and re-authorized
  • Different USB cable/port, direct connection, reboot
  • Still crashes on the device-copy step

 

 

Questions

 

  1. Is ADE 4.5.12 officially compatible with macOS 15 (Sequoia) and/or Apple silicon (Rosetta) for Kobo device transfers?
  2. Is there a known workaround to avoid this crash (e.g., different authorization sequence, settings, older ADE version that works better on macOS 15)?
  3. Is a fix/update planned?

 

 

Happy to paste more of the crash log if helpful (I have the full report). Thanks.