ADE 4.5.12 crashes on macOS 15.7.3 when copying BorrowBox books to Kobo (DRMProcessorImpl::syncToDeviceResp)
Hi all — I’m hoping someone at Adobe (or anyone who’s solved this) can advise.
I’m trying to transfer library ebooks (BorrowBox / ACSM) to a Kobo Clara BW. The workflow is: download .acsm → open in Adobe Digital Editions → connect Kobo via USB → Copy to Device.
Problem: ADE consistently crashes during the copy/sync step to the Kobo.
My setup
- Mac: MacBook Pro (Apple silicon M2 Pro)
- macOS: 15.7.3 (Sequoia)
- ADE: 4.5.12 (1)
- Kobo: Clara BW
Where it fails
- ADE launches fine and can open the .acsm
- Crash occurs when attempting Copy to Device / syncing to the connected Kobo (USB)
- Crash report shows:
- Code Type: X86-64 (Translated) (running under Rosetta)
- Exception: EXC_BAD_ACCESS (SIGSEGV)
- Crashed Thread 0 in: adept::DRMProcessorImpl::syncToDeviceResp(...)
What I’ve tried
- Full uninstall/reinstall of ADE
- Deleted ~/Library/Application Support/Adobe/Digital Editions and ~/Documents/My Digital Editions and re-authorized
- Different USB cable/port, direct connection, reboot
- Still crashes on the device-copy step
Questions
- Is ADE 4.5.12 officially compatible with macOS 15 (Sequoia) and/or Apple silicon (Rosetta) for Kobo device transfers?
- Is there a known workaround to avoid this crash (e.g., different authorization sequence, settings, older ADE version that works better on macOS 15)?
- Is a fix/update planned?
Happy to paste more of the crash log if helpful (I have the full report). Thanks.
