ADE 4.5.2 keeps freezing

Question

I am unable to transfer a library ebook (epub, acsm) to my ereader (Nook). ADE keeps freezing. It has worked in the past, but now it freezes with every attempt. At first, it only froze when I actually tried to transfer the book. Now, however, it's freezing even when I try to open the book with in ADE. I've tried restarting my computer, uninstalling/reinstalling, and deactivating/reactivating my authorization multiple times. Please help!

rdr2019 · Answer

I've had the same issues myself for a while and through google I was able to find this solution which worked for me: Uninstall the ADE you currently have on your computer, then go to this website https://www.adobe.com/support/digitaleditions/downloads.html and download an older version of ADE (I used 2.0.1). Follow instructions to install, de-authorize and re-authorize the computer, then proceed as usual. So far this has solved all my problems, hopefully it'll work for you as well because I know it is an incredibly frustrating problem with next to no support out there. Good luck!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.