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Participant
July 11, 2017
Question

ADE 4.5.5 hangs when opening a certain EPUB file

  • July 11, 2017
  • 2 replies
  • 830 views

I just installed the latest release of Adobe Digital Editions (4.5.5.173692) on a Windows 10 computer, in order to read some ebooks I just purchased; some of them are protected with DRM, while instead one is DRM-free. Whenever I try to open this specific ebook, the application just hangs, keeping a CPU core pegged at 100% until I kill it.

The various DRM-protected files bought from the same site instead works fine.

I also tried several other EPUB files (with or without DRM) from other sources, and they work fine.

So, this would seem to be a file-specific issue... however, the file appears to be ok, because it works fine in any other EPUB-capable application (such as the web browser Microsoft Edge, or my iPhone). And even if the file was faulty, that should have caused an error message, not an application hang.

For reference, the file is an ebook bought on ebooks.com, alongside with several other ones; I can give specific links if required.

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    2 replies

    massimo80Author
    Participant
    July 15, 2017

    I tried on another computer with Windows 8.1, and it works.

    So, thus far this seems some sort of bug related to Windows 10....

    Nanaky
    Participating Frequently
    July 17, 2017

    Seems so. I used only 3.0 on Windows 10.

    Participant
    November 20, 2017

    I have same problem - amazing this hasn't been addressed yet.

    Win10 Pro

    ADE 4.5.5

    I ordered 4 ebooks from PackT.

    Two work with ADE, two do not.  All FOUR work with Edge.

    I opened all four ebooks in Notepad++

    The format of the two that do not work match, but are different in xml content (particularly references to iBook) than the two that do (no references to iBook).

    Nanaky
    Participating Frequently
    July 12, 2017

    Has you check if the issue again if download the eBook again? If yes its better you contact the creater of the file to check the file.

    massimo80Author
    Participant
    July 12, 2017

    Tried that, but no luck.

    Also, as I said, the file works fine in any other application... only ADE hangs when trying to open it.

    Nanaky
    Participating Frequently
    July 13, 2017

    But alos the issue with only one file. In this case i have no idee, which the problem with the file and digital edition and other works. :/