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christophep23398278
christophep23398278
Participant
June 25, 2018
Answered

ADE 4.5.8 doesn't open

  • June 25, 2018
  • 1 reply
  • 904 views

Hi

ADE 4.5.7 or 4.5.8 doesn't work anymore since a Windows update (I'm on W10) I made a few days ago. It doesn't open.

Then, I installed ADE 3.0 avec it works but not completly. I get the message "Error check activation" when I want to download an ebook.

But my computer is actived (in "help" I can see that) and I can't disconnect my account (i can't click on it, i's grease)

Thanks for your help.

Christophe

    This topic has been closed for replies.
    Correct answer Nanaky

    Hi, Nanaky

    I answered the library that lend me the books that I want to download on my Booken. There is a computer maintenance since a few days.

    Even if on my phone the download was sucessful... I will wait to see. With other boostore it seems to work.

    Thanks a lot.

    Christophe


    You are welocme.

    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    June 25, 2018

    To resolved Error check activation used this:

    Windows:

        Close all applications.
        Press WINDOWS + R.
        In the Open text box, type regedit and then press Enter. The Registry Editor opens.
        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
        Remove the Adept Folder.
        In the Confirm Key Delete dialog, click OK.
        Close the Registry Editor.
        Open Adobe Digital Editions and reauthorize..

    Macintosh:

        quit Adobe Digital Editions.
        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
        Open Adobe Digital Editions and reauthorize.

    christophep23398278
    christophep23398278Author
    Participant
    June 25, 2018

    Thanks Nanaky, I've just did it.

    But now, I entered my account, try to download once again and now ADE says : "Error: Missing %DOLI for Institution:BMBR" when I try to download.

    Thanks again

    Christophe

    Nanaky
    Nanaky
    Participating Frequently
    June 26, 2018

    Has you try a other eBook?

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