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December 6, 2015
Answered

ADE 4.5 and Windows 10 Authorise my new computer with a new ID fails

  • December 6, 2015
  • 1 reply
  • 309 views

ADE 4.5 and Windows 10  When I try to authorise my new computer with a new ID, the Authorise window comes up twice and ADE stops.

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    Correct answer roberts95679399

    RESOLVED:  Uninstalled ADE, deleted Documents /  My Digital Editions folder and sub folders, ran Ccleaner to tidy up Registry, restarted PC, reinstalled ADE, double clicked on the downloaded .acsm file in Downloads, when asked - Authorised the computer with old Adobe ID, epub file was downloaded (probably from the Kobo site) and hey presto, the world is good again.

    Off to have some red wine.

    1 reply

    roberts95679399AuthorCorrect answer
    Participant
    December 6, 2015

    RESOLVED:  Uninstalled ADE, deleted Documents /  My Digital Editions folder and sub folders, ran Ccleaner to tidy up Registry, restarted PC, reinstalled ADE, double clicked on the downloaded .acsm file in Downloads, when asked - Authorised the computer with old Adobe ID, epub file was downloaded (probably from the Kobo site) and hey presto, the world is good again.

    Off to have some red wine.